Legal & Transparency

Privacy Policy

At RAAHE (accessible at https://www.raahe.site), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you browse our travel guides, create an account, suggest new destinations, submit photos, or interact with our community.

Effective Date: September 19, 2026 Applicable Law: Information Technology Act, 2000 (India) & Digital Personal Data Protection Act

1. Information We Collect

We collect information in three ways: information you provide directly, information collected automatically through site analytics, and information from third-party authentication services.

A. Account & Profile Information

Direct Email Registration: Your display name, email address, and a securely hashed password.
Google Sign-In: If you choose to register or log in with Google, we receive basic profile information from Google Identity Services, including your verified email address, full name, profile picture, and Google account identifier. We do not receive or store your Google account password.

B. Community Contributions & Interactions

Destination Suggestions: Spot names, location details, state and region categorization, travel descriptions, accessibility notes, estimated entry fees, timings, and map links.
Photos & Media: Travel images and captions you upload to share destinations with the community.
Reviews & Ratings: Numerical ratings, visit dates, and written review feedback.
Saved Spots & Bookmarks: Spots you save to your profile for travel planning.

C. Technical & Usage Data

Usage Analytics: General, aggregated traffic information such as pages viewed, browser type, device type, referring pages, and session duration to help us understand how travellers use RAAHE.
Security Logs: Standard web server logs and temporary request records maintained strictly to protect against spam, abuse, brute-force attempts, and service disruptions.

2. How We Use Your Information

We use the collected information strictly for operational, community, and security purposes:

To Provide & Maintain RAAHE: Allowing you to log in, save favorite spots, suggest new travel destinations, and manage your account profile.
For Community Discovery: Publishing verified spots, reviews, and travel tips contributed by you to help fellow travellers explore India.
For Account & Security Notices: Dispatching password-reset emails, security notifications, and destination submission updates.
Platform Protection & Integrity: Preventing spam, abuse, unauthorized access, and maintaining community safety.

3. Browser Storage & Analytics

RAAHE uses standard browser storage mechanisms and privacy-conscious measurement:

1. Session & Account Functionality: We use browser storage (such as cookies or local storage) to keep you securely signed in to your account, remember your user preferences, and allow you to interact with saved destinations.

2. Website Analytics: We use standard web analytics tools to understand visitor interactions, aggregate traffic trends, and improve overall platform usability. These tools measure general site metrics and do not collect sensitive personal data.

3. No Sale of Personal Data: RAAHE does not sell, rent, or trade your personal information to third-party data brokers or deploy third-party advertising networks.

4. Third-Party Service Providers

To operate a reliable and secure platform across India, RAAHE works with trusted third-party service providers. These include providers for cloud hosting, database management, image and media storage, authentication services, and transactional email delivery (such as password-reset links and account notices).

These service providers have access only to the information necessary to perform their specific operational functions on our behalf and are obligated to maintain reasonable confidentiality and security protections.

5. Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or misuse.

Encrypted Communication: All data transmitted between your browser and RAAHE is protected using secure HTTPS/TLS encryption.
Protected Credentials: Passwords are one-way hashed before storage and are never stored in plain text.
Secure Password Resets: Password reset requests generate time-limited, single-use security tokens, and resetting your password automatically invalidates previous active login sessions across devices.

6. Your Privacy Rights & Data Control

As a user of RAAHE, you maintain control over your personal data:

Access & Correction: You can review and update your name and password at any time via your Profile page.
Content Management: You may view, track, and manage your submitted spots and photo uploads under My Submissions.
Account Deletion: If you wish to delete your account or request the removal of your personal information, please contact us at [contact@raahe.site].

7. Contact & Grievance Redressal

In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have questions, concerns, or grievances regarding this Privacy Policy or data handling, you may contact our Grievance Officer:

RAAHE Grievance Officer

Platform: RAAHE (Discover India, your way)

Support & Inquiries: [contact@raahe.site] / raahe.ag@gmail.com

Website: https://www.raahe.site

We will acknowledge and investigate privacy-related inquiries in accordance with applicable legal timeframes.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect platform enhancements, operational changes, or legal requirements. The revised policy will be posted on this page with an updated "Effective Date". We encourage you to review this page periodically.